User Privacy Policy

We are sensitive to the scenario that we would be dealing with data and information of a personal nature. By using the Website or the Mobile Application (hereinafter collectively referred to as the Portal) and providing your personal information, you consent to the terms of our online privacy policy and to our processing of such personal information for the purposes explained in this policy. By registering on the site or by subscribing to services and providing your contact details (email, mobile number, shipping address, credit card details, etc.), you agree that this action constitutes a consent, for the purposes of the telemarketing laws, to receive information about products and services from Writer's Bug Learning Private Limited (WB).

You hereby give free consent to processing of your personal data for purposes of getting access to the Portal. You confirm that this consent is freely given, is specific, informed and is unambiguous indication of your wishes to processing of your personal data for getting access to the Portal. Mandatory Personal data collected by WB includes email address of child’s parent, date of birth of child and mobile number of parent for purposes of verification. WB uses personal data for purposes of creating WBL’s contents and to keep parents informed. This information is used by WB for purposes of advising age specific recommendations and is strictly not shared with any other party. Specific consent is obtained by the parent for children below 13 years of age.

Further, you hereby consent to our contacting you pursuant to the business relationship established using the information you provide to us. We request you to read the “Terms Use”, and to use it to help you make informed decisions. If you have any questions or concerns regarding this statement, you can email us at

We do not  mandate  child’s participation in any online activity on the child providing more personal information than is reasonably necessary for that activity. During the registration process, we receive and store the following information namely (i) parent’s email address, (ii) child’s date of birth, (iii) a password for the parental child account, as well as any other information necessary for us to provide our services.

We ask for credit card information for verification purposes only and do not store this information on our servers. In addition, if a parent elects to subscribe to any paid features of our service, we may collect additional billing information such as a mailing address.

WB does not collect any personal information from children other than the information set out above. However, as part of the services rendered by us, we allow child accounts to upload certain content to the site, including photos, videos, and comments. We take measures to prevent children from communicating personal information through these features, but we cannot guarantee the effectiveness of these measures. If you use these features to disclose personally identifiable information, you should be aware that such information could be read, collected, or used by other users and/or third parties. You agree not to provide any personally identifiable information through these features, and we are not responsible for any personally identifiable information that you provide using these features.

You have an option to not provide us with certain information, but then you may not be able to create an account or take advantage of many of the WB’s special features. The Personal Information you provide is used for such purposes as obtaining parental consent as set forth above, providing parents with notice of our privacy practices, answering questions, improving the content of the WB, responding to your requests for certain information, products and services, attribution for content you submit, customizing the advertising and content you see, allowing you to communicate with other users, and communicating with you about WB’s products and services, including specials and new features.


Your privacy is very important to us. We follow systematic and stringent procedures to protect the security of the information / data stored on the Portal. The information that you have shared on the Portal is stored in secure server with encryption and can be accessed only for official purposes. Any of our employees who violate our privacy and/or security policies related to customer’s data is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

Child’s Data Protection Rights:

We at WB are aware that our users are children of all age groups and hence we have designed processes and systems keeping them in mind. We are aware that children need particular protection to protect their personal data because they are less aware of the risks involved. Keeping this in mind we have designed systems in such manner to protect children’s personal data at the outset. Fairness and compliance with data protection principles, is central to all our processing of children’s personal data. Children’s personal data are strictly not shared with any third party. We at WB only collect child’s personal data and has no relation with sensitive personal data.

1. Registration

On signing up on the Portal, you are required to provide us with certain basic mandatory information inter-alia including your e-mail id, mobile number (of the individual or the parent as the case may be), name, date of birth (of the minor user) and a password. The Portal may, also in certain events require details on the name of the school, city, state, country, etc. Once the registration process is completed, the said e-mail id and password can be used to access your account every time you visit the Portal. The user will be able to choose a user name (nickname) upon registration. Parents/guardians guiding the minor users are required to instruct the children not to share their other personal information on the platform in the course of providing feedbacks or having healthy interactions on the platform or otherwise.

2. Information we collect and that you provide:

We collect information that is either anonymous or personally identifiable. The anonymous information includes the pages you view on our site, the search terms you enter into our search utility, your IP address and the operating system, browser software and internet service provider you use, in order to improve security, analyze trends and administer the site. 

The information we learn from customers helps us personalize and continually improve your experience of the Portal. Here are the types of information we gather.

  1. Information You Give Us:

    We receive and store any information you enter on the Portal or give us in any other way, including but not limited to name, gender, email id, mobile number, billing and shipping addresses, physical characteristics etc. You can choose not to provide certain information, but in such event, you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future services for you, improving our catalogues, communicating with you and capturing the minor user's behavior for providing feedback to his/her parents. Customers need to fill all the mandatory information for subscribing to the services on the Portal. This information is used by WB only for purposes of giving you access to the Portal and this information is strictly not shared with any other party. This information is stored in secured manner.

    In addition to the above, the Portal may also request the User to provide mobile numbers/email ids of their friends to invite them to subscribe to the Portal. This information shared by the User will only be used for the said purpose.

  2. Automatic Information:

    We receive and store certain types of information whenever you interact with us. For example, like many websites and portals, we use "cookies", and we obtain certain types of information when your web browser accesses WB or advertisements and other content served by or on behalf of WB on other websites.

  3. E-mail Communications:

    To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from WB if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, you may please mail us at

  4. SMS Communications:

    Subject to your confirmation, we may use your registered mobile number on the Portal to send transaction related SMS to you. On your confirmation, we may send you any transaction related SMS irrespective of having DND services activated on your mobile.

  5. Information from Other Sources:

    We might also receive information about you from other sources and add it to our account information.

  6. Payment Information:

    We are not taking Credit/Debit card or Net banking details on our Website or the Portal. On clicking the option Pay Now, you will be redirected to either Secure Payment Gateway or Bank Internet Banking website for completing the payment transaction. You will then be required to provide your relevant card details or net banking details on the page to complete the transaction.

    It is to be noted that we will not be storing any Bank related information on our records and we any of our staffs will not hold or be exposed to this information. In addition to the above, any sharing of information including sensitive personal information of the user will be shared by WB to a third party only with the user's prior written permission.

3. Compliances with GDPR Regulations: 

We at WB ensure adherence to GDPR principles namely (i) Lawful Process, (ii) Legal Purposes, (iii) Limited Use, (iv) Assurance of Accuracy, (v) Limited Duration and (vi) Secure Processing, relating to the collection, use, transfer and deletion of personal data. We have a “Data Processing Policy” to process and secure Personal Data. On regular basis we document compliance of the policy. 

  1. Data Subjects Bills of Rights:

    We at WB ensure to protect your individual rights namely (i) right to be informed, (ii) right to access, (iii) right to rectification, (iv) right to data portability, (v) right to erase, (vi) right to restrict, (vii) right to object, (viii) rights relating to automated decision making and profiling, and (ix) special rights for children data subjects. .

  2. Use of Personal Data:

    We at WB collect personal data for providing access to Portal and this personal data is strictly not shared with any other party. We do not collect sensitive personal data as defined in GDPR Regulations.

    Personal data as defined in GDPR Regulations includes identified or identifiable individual, known as data subjects. Such information can be name, ID numbers, phone numbers, addresses, account details, online identifiers, photo, videos and physical attributes.

4. Cookies:

It is not a mandatory requirement to accept cookies for using our account, however, cookies can be used to ensure quick and improved services experience. Cookies are simple text files which will identify your computer to our server as a unique user when you visit certain pages on the Portal. This will save your time while you are using Portal since your computer will already be identified as a unique user on our server. 

We use cookies only to ensure your improved services and not for obtaining or using any other personally identifiable information about you. Our cookies are free from virus and do not contain any personal details. You may configure your browser to prevent cookies from being set on your computer. If you reject cookies, you may still use the site, but your ability to use some areas of the site may be limited and you may not be able to use certain features of the site.

5. Server Logs:

In order to ensure easy and comfortable surfing on the Portal, each time you visit the Portal, the computer collects certain statistical information. These statistics are only used to provide us information in relation to the type of user using the Portal by maintaining history of page requests and at no point they identify the personal details of the user. We may make use of this data to understand as to how the Portal is being used. 

6. Usage by Children:

Children should seek the consent of their parents before providing any information about themselves or their parents and other family members online.

You can visit the Portal without revealing any personal information about yourself. However, some pages on this site may require registration/Login to access. We collect this information to better understand your needs and provide you with better services. If you choose not to provide the information, you may still access the other pages of the Portal. To access certain services or offerings you may be requested for personal information to enable us to contact you from time to time by either email, mobile, postal mail or other means; to provide you with the information about the services offered by us, special deals and promotions that may possibly be of interest to you; to measure consumer interest in our products and services; to customize the user experience; enforce the legal terms or any subscriber agreement which govern your subscription for services; perform market research; offer you extension of services; or to detect and protect against error, fraud and other criminal activity. 

While providing such information you accept that we may use personal information about you to improve the site, review the usage of the site, the content and design of the site, improve our promotional efforts, the product offerings and services including content submission, leaderboard acknowledgement, etc.

To the extent that you do provide us with personal information and should you need to update or correct that information, you may send updates and corrections about your personal information to   and we will make all reasonable efforts to incorporate the changes in your personal information. You may opt-out of use of your information as set forth by contacting us at  

WB at its discretion may update this policy and will notify you about significant changes by placing a prominent notice on the Portal or by sending you an email as the case may be.

7. Security:

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Portal, we collect your personal details on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between bank and gateways in an encrypted manner. 

Though we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. In other words, except on the Payment Gateways page of your respective bank, you are requested not to submit otherwise / send to the website/ e-mail ids provided therein or to any other ids, your debit or credit card or any other banking details. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

8. Safety and Security Tips

  1. Protect your passwords.

    1. Keep your passwords private. Anybody who knows your password can access your account.

    2. When creating a valid password, use letters, numbers and symbols and it should be 6-15 characters long. Avoid using dictionary words, your name, e-mail address, or other personal information that can be easily obtained. Periodical change of your password also ensures better protection to your account.

    3. Avoid using the same password for multiple online accounts.

    4. If you are logging in from a public computer or terminal, always log out when you complete an online session instead of closing the page.

  2. Ensure your Personal Computer, mobile phone or other electronic device is protected:

    1. Fraudsters may send genuine-looking emails that contain viruses. These viruses, install a malicious code on your Computer without your knowledge and extract your confidential information that you use to access your online profile / account etc.

    2. Tips to bear in mind:

      1. Keep your computer updated with latest anti-virus / anti-spyware software.

      2. Install a personal firewall on your computer to protect your account.

      3. Do not click on links or open attachments in unknown or unsolicited (spam) emails.

9. Terms of Use, Notices, and Revisions

If you choose to visit the Portal, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the laws of India.

If you have any concern about privacy at the Portal, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Terms of Use will also change; but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.