You hereby consent to our contacting you pursuant to the business relationship established using the information you provide to us. We request you to read the Terms Use, and to use it to help you make informed decisions. If you have any questions or concerns regarding this statement, you can email us at email@example.com
Your privacy is very important to us. We follow systematic and stringent procedures to protect the security of the information / data stored on the Portal. The information that you have shared on the Portal is stored in secure server with encryption and can be accessed only for official purposes. Any of our employees who violate our privacy and/or security policies related to customer’s data is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
On signing up on the Portal, you are required to provide us with certain basic mandatory information inter-alia including your e-mail id, mobile number (of the individual or the parent as the case may be), name, date of birth (of the minor user) and a password. The Portal may, also in certain events require details on the name of the school, city, state, country, etc. Once the registration process is completed, the said e-mail id and password can be used to access your account every time you visit the Portal. The user will be able to choose a user name (nickname) upon registration. Parents/guardians guiding the minor users are required to instruct the children not to share their other personal information on the platform in the course of providing feedbacks or having healthy interactions on the platform or otherwise. 3. Information we collect and that you provide: We collect information that is either anonymous or personally identifiable. The anonymous information includes the pages you view on our site, the search terms you enter into our search utility, your IP address and the operating system, browser software and internet service provider you use, in order to improve security, analyze trends and administer the site.
3. Information we collect and that you provide:
We collect information that is either anonymous or personally identifiable. The anonymous information includes the pages you view on our site, the search terms you enter into our search utility, your IP address and the operating system, browser software and internet service provider you use, in order to improve security, analyze trends and administer the site.
The information we learn from customers helps us personalize and continually improve your experience of the Portal. Here are the types of information we gather.
Information You Give Us:
We receive and store any information you enter on the Portal or give us in any other way, including but not limited to name, gender, email id, mobile number, billing and shipping addresses, physical characteristics etc. You can choose not to provide certain information, but in such event, you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future services for you, improving our catalogues, communicating with you and capturing the minor user's behavior for providing feedback to his/her parents. Customers need to fill all the mandatory information for subscribing to the services on the Portal.
In addition to the above, the Portal may also request the User to provide mobile numbers/email ids of their friends to invite them to subscribe to the Portal. This information shared by the User will only be used for the said purpose.
We receive and store certain types of information whenever you interact with us. For example, like many websites and portals, we use "cookies", and we obtain certain types of information when your web browser accesses WBor advertisements and other content served by or on behalf of WB on other websites.
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from WBif your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, you may please mail us at firstname.lastname@example.org
Subject to your confirmation, we may use your registered mobile number on the Portal to send transaction related SMS to you. On your confirmation, we may send you any transaction related SMS irrespective of having DND services activated on your mobile.
Information from Other Sources:
We might also receive information about you from other sources and add it to our account information.
We are not taking Credit/Debit card or Net banking details on our Website or the Portal. On clicking the option Pay Now, you will be redirected to either Secure Payment Gateway or Bank Internet Banking website for completing the payment transaction. You will then be required to provide your relevant card details or net banking details on the page to complete the transaction.
It is to be noted that we will not be storing any Bank related information on our records and we any of our staffs will not hold or be exposed to this information. In addition to the above, any sharing of information including sensitive personal information of the user will be shared by WB to a third party only with the user's prior written permission.
It is not a mandatory requirement to accept cookies for using your account, however, cookies can be used to ensure quick and improved services experience. Cookies are simple text files which will identify your computer to our server as a unique user when you visit certain pages on the Portal. This will save your time while you are using Portal since your computer will already be identified as a unique user on our server.
5. Server Logs
In order to ensure easy and comfortable surfing on the Portal, each time you visit the Portal, the computer collects certain statistical information. These statistics are only used to provide us information in relation to the type of user using the Portal by maintaining history of page requests and at no point they identify the personal details of the user. We may make use of this data to understand as to how the Portal is being used.
6. Usage by Children
Children should seek the consent of their parents before providing any information about themselves or their parents and other family members online.
You can visit the Portal without revealing any personal information about yourself. However, some pages on this site may require registration/Login to access. We collect this information to better understand your needs and provide you with better services. If you choose not to provide the information, you may still access the other pages of the Portal. To access certain services or offerings you may be requested for personal information to enable us to contact you from time to time by either email, mobile, postal mail or other means; to provide you with the information about the services offered by us, special deals and promotions that may possibly be of interest to you; to measure consumer interest in our products and services; to customize the user experience; enforce the legal terms or any subscriber agreement which govern your subscription for services; perform market research; offer you extension of services; or to detect and protect against error, fraud and other criminal activity.
While providing such information you accept that we may use personal information about you to improve the site, review the usage of the site, the content and design of the site, improve our promotional efforts, the product offerings and services including content submission, leaderboard acknowledgement, etc.
To the extent that you do provide us with personal information and should you need to update or correct that information, you may send updates and corrections about your personal information to email@example.com and we will make all reasonable efforts to incorporate the changes in your personal information. You may opt-out of use of your information as set forth by contacting us at firstname.lastname@example.org
WB at its discretion may update this policy and will notify you about significant changes by placing a prominent notice on the Portal or by sending you an email as the case may be.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Portal, we collect your personal details on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between bank and gateways in an encrypted manner.
Though we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. In other words, except on the Payment Gateways page of your respective bank, you are requested not to submit otherwise / send to the website/ e-mail ids provided therein or to any other ids, your debit or credit card or any other banking details. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
8. Safety and Security Tips
Protect your passwords.
Keep your passwords private. Anybody who knows your password can access your account.
When creating a valid password, use letters, numbers and symbols and it should be 6-15 characters long. Avoid using dictionary words, your name, e-mail address, or other personal information that can be easily obtained. Periodical change of your password also ensures better protection to your account.
Avoid using the same password for multiple online accounts.
If you are logging in from a public computer or terminal, always log out when you complete an online session instead of closing the page.
Ensure your Personal Computer, mobile phone or other electronic device is protected:
Fraudsters may send genuine-looking emails that contain viruses. These viruses, install a malicious code on your Computer without your knowledge and extract your confidential information that you use to access your online profile / account etc.
Tips to bear in mind:
Keep your computer updated with latest anti-virus / anti-spyware software.
Install a personal firewall on your computer to protect your account.
Do not click on links or open attachments in unknown or unsolicited (spam) emails.